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We're Customer Centric
At every opportunity, we
Here are some of the things our customers tell us:
Just wanted to give a brief update regarding ARS go-live. I consider
the go-live of our ARS instance a resounding success. Fernando and Jen
were very helpful in resolving the few issues as they came across.
Combining systems that have never communicated before,
integrating with others, and eliminating manual processes. . .
We're processing more each day because our workflows,
determining eligibility and identifying collectable accounts makes
sense for our patient community. When it doesn’t, we
change it to meet the new circumstances and work groups.
We wanted a recovery and collections package that helps our own
in-house operation as well as help manage our third party agencies.
Using Champion Challenger, we’re doing a better job identifying
how to distribute our work. We’re more efficient, for sure.
We're managing rehab pretty much seamlessly from beginning
to end. Getting rid of our legacy system was a good decision.
My boss wanted a different system and he wasn’t familiar with Titanium. Credit where credit is due, he listened to me.
After 6 years together, he left the company. He just called
to tell me he’s putting Titanium in at his new office.