CR Software has been used for decades in the collection of outstanding and delinquent tax debt in Federal, State, County and Municipal jurisdictions. The demand for effective debt retrieval extends far beyond state and local tax authorities to numerous, diverse government entities: property taxes, sales taxes, licenses (alcohol, hunting and fishing, income taxes, death, gift, tobacco) to name a few. Taken as a whole, the government market for next-generation collections software is widespread, substantial and steadily growing.

Yet within the aggregate government market, individual role-players throughout the supply chain possess distinct operational needs. For end-users, consolidation, organization and the automation of manual tasks are paramount (having to manually assemble information between disparate systems is a classic example of wasted productivity). And because collections officers aren't incentivized in the government, a pleasant user experience is particularly vital to worker efficiency. In the eyes of procurement officers, cost-of-ownership and system flexibility are the primary concerns. For management, the bottom line is simply that - higher revenues, with a secondary focus on practical innovation.

The concept of "ideal" government collections software presupposes that each of these discrete audiences could be satisfied with a common system. In fact, such a system would need to break ground in a number of key areas, including interface design, security, architecture, interoperability, cost, business intelligence and accessibility. CR Software's Titanium ORE handles each of these specified areas and identifies the essential requirements for a perfect system. With the ease that new fields and screens can be created, even with a new type of debt, your CR Software collections software is easily configurable to accommodate the new and unique requirements you encounter in government collections.