Smart Receivables Management
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Committed to Your Success

We get you started on the right foot, in the right direction, at the right time.

This starts with 60 days complimentary support from “Go Live,” giving you 24/7 unrestricted support.

We work hand-in-hand with you to ensure a smooth, seamless transition to our powerful receivables management platforms.

Support Services
Available to Logged-In Customers:

  • Contact Support
  • Create New Cases
  • View Existing Case Status
  • Programming Requests
  • Upload & View Documents
  • And more

We make sure you and your organization become masterful at accounts receivables management, starting with the installation process.

Our analysts are onboard throughout the analysis, configuration, conversion, installation and implementation process.

We're dedicated to providing you with the information, updates and support you need to succeed:

  • Topical articles in our quarterly newsletter
  • Online documentation on the Customer Portal
  • Webinar participation
  • Annual User’s Conference

The Customer Portal provides you with access to all user documentation, release definitions and quick reference guides.

You’ll also find information concerning open and historical cases where you may add commentary, submit new cases, request professional services quotes and review upcoming enhancements and system patches.

We’re with you all the way.